Global logistics provider GEODIS has announced the launch of two cutting-edge solutions aimed at transforming the product returns process enhancing both digital supply chain performance and end-user satisfaction. These innovations mark a significant step in the evolution of supply chain management software, reinforcing GEODIS’ commitment to streamlining operations through technology. The first tool, a returns workflow automation module, simplifies the customer experience through a self-service, user-friendly portal. Consumers can independently generate return shipping labels without the shipper’s direct involvement initiating a return or exchange effortlessly. This label also serves as an advanced shipping notice, eliminating the need for manual entry into the warehouse management system. The second tool, a returns management module, is designed to optimize the processing and handling of returned inventory once it enters the warehouse. Together, the two modules offer an end-to-end supply and chain solution that can also operate independently based on client needs. Both solutions are cloud-native and integrate seamlessly with major e-commerce platforms, offering end-to-end visibility, a hallmark of the future of supply chain management. Retailers and logistics teams can track each stage of the returns journey, from initiation to final disposition and refund, supporting precise supply chain demand planning. These innovations allow GEODIS clients to fully brand their returns portals customizing logos, fonts, colors, and messaging for a consistent and immersive customer experience.
In a significant move aimed at protecting farmer interests and reinforcing the supply and chain management of agricultural commodities, the Indian government has approved the procurement of 54,166 tonnes of moong from Haryana, Gujarat, and Uttar Pradesh, along with 50,750 tonnes of groundnut from Uttar Pradesh. These procurements will be made at the Minimum Support Price (MSP) under the Price Support Scheme (PSS). This decision aligns with the government’s broader objective to boost domestic pulse production, reduce dependency on imports, and enhance the future of supply chain management in Indian agriculture. Agriculture Minister Shivraj Singh Chouhan also approved a 15-day extension for procurement in Andhra Pradesh until June 26 to ensure that farmers are fully supported. The government’s initiative allows for the procurement of 100% of the production of tur, urad, and masur for the 2024-25 season under the PSS, a step that will remain in place through 2028-29. These efforts contribute to building a more resilient and predictable digital supply chain for agricultural produce.
Overnight drone strikes launched by Ukraine led to the temporary suspension of air traffic in key Russian cities, including Moscow and St. Petersburg, raising fresh concerns about the stability of international trade and supply chain management in the region. Although no physical damage was reported, the disruption highlights how geopolitical tensions can have ripple effects across global trade and supply chain management networks. According to the Russian Defence Ministry, a total of 102 Ukrainian drones were intercepted by Russian air defence units. The ministry did not disclose how many drones were originally launched but confirmed that nearly half were downed over the Bryansk region, which shares a border with Ukraine. Three drones were destroyed over the Moscow region and two more over the Leningrad region, where St. Petersburg is located. In response to the aerial threats, Russia’s civil aviation authority, Rosaviatsia, temporarily suspended flights at all major airports in Moscow, including Sheremetyevo, Domodedovo, Vnukovo, and Zhukovsky, as well as Pulkovo Airport in St. Petersburg. Flights were also halted in nine other regional cities. Although air traffic resumed in Moscow by Tuesday morning, restrictions were still in place in St. Petersburg as of 0430 GMT.
In a significant move highlighting the future of supply chain management, India is actively engaging with China to bring predictability to the supply and chain of rare earth metals vital components in the electronic supply chain management sector and crucial for industries like automotive and white goods. The Ministry of External Affairs (MEA) spokesperson Randhir Jaiswal confirmed during a media briefing on Thursday that India remains in continuous dialogue with China, both in New Delhi and Beijing. This engagement aims to ensure supply chain stability in light of China's recent decision to bring certain rare earth materials under an export controls regime effective April 4, 2025. Jaiswal stated, “We are in touch with the Chinese side, both here in Delhi as also in Beijing to bring predictability in supply chain management for trade, consistent with international practices.”The move by China requiring special export licenses for specific rare earth elements and related magnetic products has disrupted global supply chain demand planning, affecting sectors from electronics to automotive manufacturing. During an official visit to Switzerland, India’s Commerce and Industry Minister Piyush Goyal labeled China’s rare earth restrictions a global “wake-up call.” He emphasized the need for SCM innovations in India and reiterated India’s role as a trusted partner in reducing global dependency on Chinese suppliers. Goyal noted that while short-term disruptions are expected, particularly in the automotive and white goods sectors, collaborative efforts through supply chain management development programs and innovation will turn these challenges into long-term opportunities.
In today’s fast-paced world of global commerce where goods are ordered with a tap, shipped across continents overnight, and delivered to doorsteps in record time, it’s easy to marvel at the technology and systems driving this efficiency. Yet, behind this seamless flow of products lies a vital, often unseen workforce: warehouse employees. These individuals form the backbone of the logistics and supply chain industry. Whether it’s a high-tech fulfillment center in Bengaluru, a bustling regional warehouse in Delhi, or a cross-dock hub in Rotterdam or Chicago, warehouse employees play a critical role in ensuring that supply meets demand with accuracy and speed. From early morning shifts to late-night operations, they are the ones who receive, sort, store, pick, pack, and dispatch millions of goods every single day. Their work may not be in the public eye, but its impact is everywhere in the groceries you buy, the gadgets you order, and the medicines delivered to hospitals. Every efficient delivery depends on their ability to move with precision, respond to dynamic workloads, and maintain exceptional standards of quality and safety. In a sector increasingly shaped by automation, artificial intelligence, and robotics, the human element remains irreplaceable. Warehouse employees bring problem-solving, situational awareness, adaptability, and teamwork qualities that technology can support but not replicate. They are more than labourers, they are logistics professionals, deeply embedded in the global supply chain's heartbeat. Without them, the wheels of commerce would grind to a halt. This article takes you inside a day in the life of warehouse employees, the quiet heroes who ensure that the global economy moves forward, one order at a time. 6:00 AM- Arrival and Preparation As the warehouse opens, employees start streaming in. Some arrive by shuttle buses, others on motorcycles, and some on foot from nearby neighbourhoods. Morning check-in is quick a scan of their ID badge logs them into the warehouse management system (WMS), tracking their hours and task assignments. Most warehouses today operate in shifts morning, evening, and sometimes overnight. Regardless of shift timing, employees arrive a few minutes early to stow personal items, change into their high-visibility vests, gloves, and safety shoes, and mentally prepare for a day that demands focus, speed, and stamina. 6:30 AM- Daily Briefing and Safety Check Every day begins with a team huddle led by a supervisor or shift lead. In this short meeting, employees are briefed on: Today’s targets (e.g., 25,000 orders to pick and ship) New inventory arrivals Critical outbound shipments Staff reassignments based on volume Safety reminders (e.g., lift posture, pallet placement, emergency exits) Safety is a top priority. Forklifts, conveyor belts, and high stacks of inventory can pose real dangers if precautions are ignored. A warehouse employee’s ability to remain alert is as critical as their physical performance. 7:00 AM- Start of Shift: Diverse Roles in Motion As the day begins in earnest, the warehouse comes alive.Pickers Using handheld barcode scanners or voice-directed systems, pickers receive real-time lists of items to retrieve. These lists are generated by e-commerce platforms, retailers, or internal replenishment requests. Pickers move quickly through storage aisles, scanning and placing the correct products into totes or carts. Packers Once items are picked, packers take over. Their job is to verify, box, and label products securely and efficiently. Fragile items require careful handling. Perishable goods may require cold chain packaging and specialized materials. Loaders & Dock Staff At the docks, loaders receive packed orders and stack them into delivery trucks based on destination and delivery priority. Here, speed and precision matter most an error in loading can delay an entire route. Forklift Operators Certified forklift operators navigate narrow aisles, lifting heavy pallets onto racks or into inbound/outbound bays. Their coordination with ground staff and inventory controllers is crucial to maintaining flow. Inventory Controllers They are responsible for cycle counts, stock accuracy, and investigating discrepancies. Using warehouse management software, they ensure every item is in the right place, with the right count, and the right label. 10:00 AM- First Break: Recharge and Regroup Most warehouses provide scheduled breaks to manage fatigue. Employees head to break rooms to sip tea or coffee, eat snacks, and relax. Conversations are lively ranging from family updates and local news to supply chain innovations and career opportunities. Despite the physical demands, many employees find the work satisfying. “We may not be in the spotlight, but we make sure everything gets where it needs to go,” says one employee. “We are the link between the factory and the front door.” 10:30 AM-Mid-Morning Momentum After the break, the momentum builds. Orders start surging, especially in e-commerce and retail distribution warehouses. The key performance indicators (KPIs) order accuracy, time per pick, packing efficiency, and dock throughput are closely monitored in real time. Employees work collaboratively, communicating via wireless headsets, handheld devices, or gestures. In smart warehouses, real-time data dashboards track performance, flagging bottlenecks or inventory errors. For many employees, this part of the day is a test of rhythm and resilience. It’s not about racing it’s about consistency, precision, and endurance.
MAHESH JADHAV
AGM – Sourcing & Procurement Head, HYOSUNG GOODSPRINGSAtif Ali Khan
Associate Director Sourcing & Procurement, MetLifeAnil Pandita
Senior Director-Sourcing & Procurement, JLL IndiaSaahil Goel
MD & CEO, ShiprocketIncrease your brand visibility and thought leadership in Industry
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